Technical Support

Frequently Asked Questions:

Can I get my web based email using FlingIt?
What happened to BubbleBlasters?
Is HandySheets still available?
Why on some student handhelds does the stylus not work correctly?
Students cannot beam each other they get a message that says (cannot initialize library). Student beam receivers are on....any ideas?
What is the difference between Hi-Ce and GoKnow?
How do you delete the keyboard software on my Palm OS handheld computer?
Is any way to beam an iKWL from one student?
Even though I've deleted quizzes from my BubbleBlasters account they still appear on my handheld device. Is there a file I need to delete on the handheld?
Will the HLE suite work on the 5.2 operating system?
Where can I find curriculum?
I hear there are wide-screen versions of FreeWrite, PiCoMap and Sketchy for the AlphaSmart Dana. Where do I get those?
What do you do when your handheld freezes?
Why do some handhelds crash for no reason?
The handheld won't send or receive a beam.

Report a Problem
We value your feedback as it helps us to provide the highest quality products to all of our customers. However, we cannot reply to every submission personally. Make sure you look through our FAQs for possible answers.

Send Report